Purpose of the Role Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements Key Performance Areas Understand and implement preventative maintenance Identify and target opportunity for customer work Fault finding Assemble IC and Electric machines in accordance with BHBW and Hyster standards Fit Telematics black boxes to the machines Assist with the loading and unloading of containers Partake in new machine stock take as and when required Complete the PDI process and sign off new machines Understanding of supplier warranty systems, policies & procedures Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site Provide mentorship to apprentices assigned to you Maintain professional image when representing BHBW Control own admin (labour booking, service reports, part returns, expenses etc.) Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained Maintain a safe working environment (according to safety policy and procedures) Adherence to any reasonable instruction Qualification, Experience and Competencies Minimum Qualification Grade 12 Qualified in relevant trade (e.g., Diesel Mechanic) Drivers license Code B Valid forklift license Minimum Experience Experience on working of forklifts and earth moving equipment 3-4 Years in the same position Competencies Sound interpersonal and communication skills Basic trouble shooting and problem-solving skills Machine specific technical knowledge and skills Technical report writing Basic business and financial understanding Applicable product knowledge Customer orientation Able to work under without supervision Good knowledge of Hydraulics Willingness to work overtime and standby Good auto electrical knowledge would be an advantage Have a good selection of tools Teamwork Computer literate and basic understanding of forklift software Ability to work under pressure and meet deadlines
