Location: Klerksdorp
Description:
OPERATIONAL
Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements of selling. To generate sales for the store to ensure its targets are achieved.
- Ensure excellent customer relations on the retail floor.
- Product knowledge and trends.
- Testing products.
- Salespersons certification.
- Cash Crusaders protocol.
RETAIL FLOOR
- Manage retail floor – to effectively manage the retail floor to achieve business goals and sustain the profitability of the store.
- Stock management.
- Security / shrinkage.
CUSTOMER SERVICE
- Manage service – maintains exceptional customer service on the retail floor and lives by a customer service-minded culture.
- Ensure customer expectations are exceeded.
- Mystery shopper.
- Grow customer base.
OTHER
Teamwork, leadership, business acumen, initiative, communication skills.
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