ABOUT
The Admissions Clerk position is designed to provide professional customer service by effectively communicating with various stakeholders involved in the patient admission process.
An admissions clerk works at the front desk of a hospital, providing a professional and efficient admission, reception, and payment service to patients and the public to ensure no delays in following clinical processes. As an admissions clerk, you will welcome and direct patients and visitors to requested areas and assist with the completion of admission documentation and authorization, where required. You will also answer phone calls, handle queries, and provide information as requested.
CRITICAL OUTPUTS
- Ensure the efficient functioning of the reception, admission, and cashier areas.
- Answer all phone calls and assist as required.
- Welcome and direct patients and visitors to requested areas.
- Assist with the completion of admission documentation.
- Capture admission information accurately and in a timely manner.
- Ensure that all patients admitted have the required authorization and/or made the required payments prior to admission.
- Ensure accuracy in taking and allocating payments.
- Assist at other reception areas as required.
REQUIREMENTS
- Grade 12.
- At least 2 years of administration experience in a medical facility.
- Understanding of medical schemes and admission processes required.
- Must be able to use Microsoft Office and have good typing skills.
If your personal purpose is aligned with our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought and welcome people to build and add to our culture.
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