Bookseller (195 Hour), Shop 629 Canal Walk Shopping Centre Cape Town, Western Cape
Reporting To: Store Manager
Store: Shop 629 Canal Walk Shopping Centre Cape Town, Western Cape
Purpose of the Job: As a bookseller, you will receive and unpack stock, categorize books, and merchandise stock for the customer. You will focus on customer service, ensuring that the customer gets excellent service by addressing their needs. You will build up your book knowledge every day to foster strong relationships with customers and drive sales.
Main Responsibilities:
- Customer Service: Offer assistance to every customer entering the store with a friendly and positive attitude.
- Housekeeping: Keep the store clean and tidy.
- Merchandising: Ensure all window displays and in-store displays are attractive and eye-catching, changing them every two weeks.
- Stock Management: Assist the manager in measuring and controlling shrinkage.
- Security: Be alert and aware of non-shoppers/shoplifters.
- Book Knowledge: Constantly build your knowledge of the books in the store.
- Sales and Upselling: Build relationships with potential customers, upsell and cross-sell, push promotions, and recommend substitutes and alternative books and unique products.
- Admin and Control: Manage cash up, credit card checks, wage payout, shortage reports, supplier payout, attendance register, email communication, gift vouchers, etc.
Qualifications Required: We are looking for an energetic and well-presented salesperson who is physically strong and healthy. A minimum of a matric is required, preferably with experience in retail or a sales environment. A marketing qualification, degree in English literature, Communications, Journalism, or other relevant qualifications will be beneficial.
The Successful Applicant Will Have the Following Attributes:
- Fully bilingual
- Neat and well-presented
- Positive and friendly attitude
- Knowledge of books and willingness to learn
- Sales skills
- High level of computer literacy
- Physically strong and fit
- Ability to work well under pressure
- Good follow-through and commitment
- Ability to work well with a team
- Prepared to work long hours and alternate weekends
Benefits:
- Book Discount
- Incentivised targets
- Group Retirement Annuity
- Medical Insurance
- Employee Birthday Gift
Applications and CVs should be addressed to Nicole Judd, Recruiter – with “CANAL WALK 195 HOUR BOOKSELLER” stated in the subject heading.
NB: Only successful candidates will be interviewed. If you have not heard from us after the closing date, please regard your application as unsuccessful.
Preference will be given to candidates who will add to the diversity of our organisation.
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