A position has become available for a Portfolio Manager - VAS & Financial Services to join our dynamic team.
The Portfolio Manager manages a suite of products that provides system solutions to the key business functions in SPAR. The role will co-ordinate and provide leadership to Product Managers and the related Squads ensuring product life cycle management that is responsive to business requirements and end users. In addition to providing product leadership to business across a functional system, the management of all IT vendor contracts and SLAs is essential.
KEY PERFORMANCE AREAS
- Manages and champions the VAS and Financial Services portfolio vision, strategy, and roadmap.
- Develops investment and resource plans in support of the VAS and Financial Services product portfolio roadmap budget, developing and managing budgets.
- Leads high performing, multifunctional product teams in the delivery of business solutions.
- Drives product lifecycle initiatives from technical requirement definitions, research, metrics analysis, technical specifications, development, testing, KPIs and other launch efforts.
- Works with stakeholders to define requirements, design, identify improvements.
- Evaluates different technology options, APIs and capabilities, in establishing integration plans in the context of business requirements and in collaboration with the Omnichannel Architect.
- Establishes key metrics to monitor agreed expectations and tracks all project timelines and deliverables.
- Partners with the Service Desk to respond to support requirements and facilitates issue resolution between multiple Service Providers.
MINIMUM REQUIREMENTS
- Bachelor's Degree in Business / Commerce; IS or related technology discipline.
- Additional Business Administration certification is an advantage.
- A minimum of 10 years’ experience in VAS / Financial Services operations and/or product management solutioning with demonstrated understanding of defining system solutions that meet business needs.
- At least 5 years’ experience leading multiple initiatives or products.
- A minimum of 10 years cross functional IT team management experience (retail or FMCG environment is preferred).
- At least 10 years’ experience directly managing third party developers to design, develop and update mobile and omnichannel related applications.
- At least 10 years’ experience working with and co-ordinating multi-business stakeholders across multiple geographies.
- A proven track record in managing multiple business demands.
IDEAL APPLICANT SKILLS
- Good understanding of Software Development Life Cycle management including agile practices.
- Knowledge of agile methodologies and tools e.g. JIRA, Confluence and related.
- Thorough understanding of VAS and Financial Services products.
- Outstanding customer orientation and very good stakeholder facilitation skills.
- Good Business Analysis Skills and requirements gathering.
- Excellent analytical and proven problem-solving capability.
- Very good documentation management.
- Strong Communication and Collaboration skills.
- Good Project Team co-ordination skills.
- Good understanding of how VAS and mobile products are constructed.
- Good understanding of financial and banking products.
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