Cape Town, South Africa | Posted on 12/01/2024
Responsibilities:
- Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques.
- Documenting business process requirements through interviews or facilitation sessions.
- Conducting engagements with key role-players within the various departments to further understand their business processes, needs, and challenges.
- Analyze existing business processes & technology and propose new developments and changes based on business requirements.
- Develop functional and technical specifications to meet the business needs of clients.
- Conduct system analysis for new and existing systems.
- Construct programs including coding, testing, and debugging.
- Preparing business cases and conducting risk assessments.
- Conducting playback sessions (presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete.
- Responsible for bridging the gap between IT and the business using data analytics to assess processes, outlining problems, determine requirements, and deliver data-driven recommendations and documents. Helps in guiding businesses in improving processes, services, and software.
Requirements
- A Bachelor’s Degree and/or B-Tech in Information Technology and/or Business Analysis Certification.
- Minimum of 5 years' experience as a Business Analyst.
- Good written and verbal communication skills.
- Experience in process mapping, business case development, and IT operational and strategic planning.
- Experience as a product owner with agile methodology.
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