One of the TOP banks in S.A. is seeking Fraud Detection Agents / Analysts to work as Fraud Detection Agents on a 3-month contract in Sandton.
Qualifications and experience:
- Must have fraud detection experience in the banking sector of no less than 4 years' recent experience
- Matric
- Clear criminal and credit record
- Willing to work at the office Mondays to Fridays, alternate Saturdays, and Public holidays
- Work LONG HOURS - 8 AM - 7 PM weekdays, 8 AM - 2 - 4 PM Saturdays
Key skills:
- Analytical
- Customer orientated
Key performance areas:
- Attend to incoming calls
- Detect and report online / digital fraud / ATM fraud
- Engage with customers regarding suspicious account fraud
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