Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
MAIN PURPOSE
The HR Operations Coordinator will handle daily HR administrative duties of the organization. To build employee and organisational excellence for Human Resources, South Africa by assisting in the management of day-to-day HR operations, driving and embedding the people experience strategy & providing HR support towards sustainability of the market and its maisons.
As an HR Operations Coordinator, you will assist the HR Manager (HRM) to support and enable leadership teams and overall staff, in order to effectively integrate the human resources function within the overall business strategy. You will act as a trusted support pillar for departmental effectiveness.
KEY PERFORMANCE AREAS (all but not limited to)
Act as an Operations Coordinator
- Ensure trustful relationships with respective business stakeholders,
- Provide advice to managers and employees on HR related administrative matters,
- Assist HRM with budget allocations, latest estimates and accruals of related staff costs
People Experience and Performance Journey
- Assist with market coordination of the annual performance management process,
- Assist HRM with people calendar fiscal deliverables,
- Prepare HR Reports using HR KPI metrics,
- Support the coordination of all employee activities,
- Coordinate all employer branding and employee engagement initiatives,
- Support the HR department with transactional benefits processes in accordance with fiscal budgets and rewards philosophy, in collaboration with the Region & Maison HQs,
- Support the business with tools during the annual salary review process,
- Assist the HRM with administrative and compliance support for monthly payroll cycles – all but not limited to (collation of payroll monthly data, variance reports coordination, monthly payroll compliance, benefits administration and financial reconciliations)
Operational Excellence, Data Management and Project Support
- Recommend new approaches for efficiency and effectiveness, to promote HR best practices,
- Manage specific projects and participate in functional & cross-functional initiatives,
- Provide administrative support to line managers for employee data - SAP OM data creations, transfers, SAP reporting, SAP data reviews, maintain accurate employee data,
- Support formal staff facilitations, meetings or investigations during disciplinary processes,
- Support in daily HR Ad-hoc requests
Assistance with Talent Management Deliverables
- Support the recruitment and selection processes across all business areas,
- Proactively work with the HRM and Talent Sourcing teams to build a talent pipeline to ensure roles are filled in a timely manner,
- Coordinate onboarding and off boarding activities for employees (digitization collaboration with line managers)
L&D Support For People Development Across The Organization
- Assist the HRM in supporting the business to identify, prioritize and build organizational capabilities, behaviors, structures and processes,
- Proactively administer system data for all quarterly talent data related to IDPs
EDUCATIONAL BACKGROUND
- HR Qualifications (B Degree +)
TECHNICAL/WORK-BASED SKILLS OR SPECIFIC KNOWLEDGE (MUST HAVE)
- Solid in English written and verbal communication
- Previous experience with retail and wholesale
- Previous experiences of HR best practices
EXPERIENCE
- 5+ years in HR admin / coordinator/ generalist roles
- Knowledge of retail environment is important; luxury experience (advantage)
PERSONAL SKILLS/ATTRIBUTES
- Knowledgeable in HR best practices
- Demonstrate strong business acumen and a comprehensive understanding of the link between HR and business strategy
- Ability to engage people and to reach consensus despite differing goals and priorities
- Effective team player
- Ability to manage ambiguity, risk and changing direction of projects and strategies
- Ability to work in high-pressure situations that require sound decision making and may involve confidential or sensitive matters
- Excellent problem-solving, critical thinking, deductive reasoning and analytical skills
- Good project management skills, particularly with respect to organisation, prioritization and time management
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