We have an exciting opportunity for an Underwriter: DD at SHA Risk Specialist.
What will make you successful in this role?
- Quoting and dealing with queries from brokers on any referrals that arise out of the digital platform.
- Managing administrative processes and accounts issues arising out of the use of the system.
- Dealing with frequently asked questions.
- Providing guidance to users (brokers) on the use of the system.
- Building and managing profitable portfolios with the Pocket Underwriter system.
Marketing and sales
- Calling on brokers with a view to discussing the range of digital products available through SHA.
- Conducting presentations to brokers to deal with:
- The benefits of the range of digital products
- The differences between standard and digital products
- Driving sales through the Pocket Underwriter.
Events and Training:
- Training of brokers on the use of Evolution and EVO PI on the Pocket Underwriter.
- Training of brokers on specialist covers.
- Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and/or responsibility.
- Provision of telephonic backup and answering services to the digital distribution division.
- Manage broker queries on the usage of the Pocket Underwriter.
- Handle credit control queries and errors.
- Assist with the administrative process of moving risks into the digital platform.
- Continuously monitor quality and accuracy of the documents and KIT records produced by the system.
- Participating in ongoing system testing.
Qualifications & Experience
- Minimum 3 years’ experience in the insurance industry.
- 3+ years of Underwriting experience or relevant professional liability experience.
- Added experience with Liability, D&O, and A&H will be beneficial but not totally necessary as training will be provided.
- Matric.
- Appropriate tertiary qualification a preference.
- RE 5 & FAIS Compliant preferred.
Competencies and skills
- Administrative Skills.
- Attention to Detail.
- Client Orientation.
- Communication Skills.
- Initiative.
- Teamwork.
- Comfortable with social media.
- Self-starting.
- Strong sales and presentation skills.
- Solid broker relationships.
#J-18808-Ljbffr
