Business Segment: Personal & Private Banking
To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications
Minimum Qualifications
- National Certificate in Banking (NQF5 FAIS recognised qualification)
Experience
- Branch Operations
- 3-4 years previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling/frontline support; foreign exchange; bulk cash and ATMs.
- Familiar with the legal aspects regarding cheques and cash handling.
- Knowledge of the functions of other departments within the branch.
Additional Information
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Examining Information
- Banking Process & Procedures
- Application & Submission Verification (Business Banking)
- Customer Acceptance & Review (Consumer Banking)
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or
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