Job Purpose:
Responsible for the smooth running of the Outbound warehouse operations by overseeing all the warehouse activities; ensuring targets are met, quality standards are upheld, and safety regulations are adhered to.
Daily Operations:
- Ensure daily targets for the outbound shift are met.
- Assume full control of the outbound facility, ensuring safety, security, hygiene, and compliance with quality and food safety standards;
- Implement efficient warehouse layout and organisation to optimise space utilisation
- Ensure optimal planning and forecasting of resources and capacity to meet the day-to-day strategic objectives;
- Work with the supply and demand planner to address outbound issues in a timely and cost-effective manner
- Manage the accurate receiving, packing and storing of stock in the correct location
- Oversee the picking and despatch process
- Accountable for ensuring that shipments are delivered to customers within the requested delivery window
- Conduct stock counts, ensure accurate inventory records, analyse variances and maintain proper stock levels;
- Monitor and maintain quality standards, ensuring products meet required specifications.
- Address and resolve any issues or discrepancies that arise during the shift.
- Collaborate with other Shift Managers to ensure seamless operations.
Daily reporting:
- Prepare shift reports detailing any issues encountered, and resolutions;
- Ensure the full functioning and use of Shopware to capture and monitor operational activities.
Manage Team Performance:
- Supervise and coordinate the activities of workers during the shift;
- Train new employees and provide ongoing training to existing staff;
- Manage team performance and conduct regular performance reviews;
- Develop, implement and ensure all SOPs are adhered to.
Safety Protocol:
- Ensure all machinery and equipment are in good working condition and report any malfunctions;
- Enforce safety regulations and ensure that all workers adhere to safety guidelines;
Educational Qualifications:
- Relevant qualification or diploma in supply chain or logistics
Knowledge and Experience:
- At least 5 years’ work experience in a similar role in a warehouse setting.
- Experience in a food manufacturing industry.
- Minimum 2 years in a supervisory role
- Understanding of warehouse operations
- Proficiency in Microsoft Office Suite (Word, Excel, presentation Outlook).
Key Competencies:
- Leadership skills
- Ability to work under pressure
- Organizational skills
- Strong problem-solving skills
- Communication & interpersonal skills.
- Flexibility to adapt to changing priorities
