Job Introduction Our Hire Controllers are key to the performance of our branches. Join us and become part of our amazing operational branch team in maintaining our place as Nation’s leading Tool hire business.
Key Responsibilities
Be the first point of contact for customers over the counter & on the telephone
Maximise hire and sales revenue
Cover deliveries and collections when essential to business demands
Ensure vehicle are always loaded safely and in line with company procedures
Responsible for appropriate branch presentation
Carry out daily compliance and H&S checks, as directed
Assist and attend stock takes as required
What We’re Looking For
Proven experience of delivering excellent customer service
Commercial mind-set and aware of importance of service delivery
Effective communicator with ability to influence and empathise
Good attention to detail and IT skills
Knowledge of local area
Valid driving licence
Knowledge of hire industry desirable but not essential
Knowledge of equipment desirable not essential
What We Can Offer You
Competitive salary
Salary sacrifice pension
25 days annual leave, plus bank holidays
Additional holiday purchase scheme
Free Tool Hire
Life Assurance cover 3x salary
Share save scheme
Eye care vouchers
Recommend a friend scheme
Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
Cycle to work scheme
Long service recognition
My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
Discounts on HP products
EE mobile contract discount offers
Gym discounts
Health Shield (discounted premiums on health care cash plan)
Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
Brandon Hire Station is the leading provider of tool and equipment hire in the UK.
Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.
If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
