Accommodation Manager

Merand Corbett & Associates • Other • Stellenbosch, South Africa • 2h ago

Key Responsibilities:

Greet and assist guests with check-in/check-out
Handle reservations and guest inquiries
Provide information on hotel services and local attractions
Address guest needs and complaints promptly
Oversee housekeeping and maintenance teams
Manage guest records and billing
Collaborate with other departments to ensure a seamless experience
Supervise and train staff, including scheduling
Maintain high standards of hospitality and cleanliness
Assist with restaurant service and event coordination

Requirements:

Experience in hotel reception or front desk
Excellent communication and organisational skills
Proficient with hotel management software (Semper, Night Bridge, Pastel, MS Office)
Leadership experience and ability to manage a team
Flexible hours, including weekends and holidays
Fluent in English (additional languages a plus)
Strong knowledge of Stellenbosch and surrounding areas
Own transport and good health
Experience in restaurant front-of-house, payroll, and accounting is a plus

*Only shortlisted candidates will be contacted*

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