Internal sales consultant

Infinity Brands Pty • Other • Other (South Africa) • $300 - $400 / year • 2d ago

Hartbeespoort, South Africa | Posted on 11/22/2024

We are looking for a knowledgeable and motivated Salesperson with experience in Electrical and Electronic products. You should be passionate about increasing sales, growing market share, and building strong customer relationships. The incumbent will be required to build and maintain excellent customer relations.

Key roles and responsibilities

Analyse the market environments and identify problem areas as well as potential opportunities.
Cold Calling.
Answer the telephone.
Reply to emails (enquiries, quotations, orders).
Greet and service customers with a smile.
Greet all customers when passing the retail area.
Effectively manage the pay point.
Ensure cash box area is neat and tidy.
Ensure all petty cash is available.
Ensure all daily stationery is available.
Floor Sales:

Direct customer to correct product location.
Provide specialist technical information and knowledge.
Offer technical solutions to customers.
Promote marketing related promotions and competitions.
Promote the brand and franchise.
Close sales - discounts, invoicing, orders, COD accounts or 30 day accounts.
Make sure all products are invoiced according to item codes and stock descriptions.

Provide customers with quotations. Follow up with quotations not processed. Process and place customer orders. Follow up with suppliers for customer orders. Assist customers with returns/exchanges of goods. Provide customers with feedback regarding the progress of their order/s. Follow up with suppliers regarding stock orders for the store. Identify new and potential clients that can form part of the customer base. Assist stores with receipt of stock and stock count. Update success tracker on a daily basis. Day end cash-up and balancing of all monies (account, credit card, cheque, cash). Learn about other department heads & managers to direct customers in the right direction.