Account Manager - Life Science & Molecular Diagnostics (South Africa)
Overview
At the heart of QIAGEN’s business is a vision to make improvements in life possible.
We are on an exciting mission to make a real difference in science and healthcare. Our most valuable asset are our employees – more than 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.
If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people’s lives, then QIAGEN is where you need to be.
Join us. At QIAGEN, you make a difference every day.
Position Description
QIAGEN is seeking an Account Manager with expertise in Molecular Life Sciences to join our dynamic sales team in Johannesburg. This position involves driving customer engagement and sales growth by identifying opportunities, understanding customer needs, and delivering tailored solutions. The Account Manager will play a key role in strengthening relationships with stakeholders, managing a sales pipeline, and achieving targeted growth through strategic sales efforts.
The ideal candidate will be based in Johannesburg, with responsibility across Gauteng - Pretoria, Limpopo, and Mpumalanga Provinces.
Key Responsibilities:
- Sales Opportunity Identification: Engage with customers to understand new product needs, analyze opportunities, and develop tailored proposals that meet client requirements.
- Product Strategy Development: Develop and refine product strategies for different customer segments, ensuring alignment with customer needs and adjusting as required.
- Customer Engagement and Satisfaction: Prepare and present proposals, secure deals, and continuously monitor customer satisfaction.
- Sales Target Achievement: Drive growth through effective sales opportunity management, as reflected in the CRM system (Salesforce CRM – SFDC).
- Sales Funnel Management: Create, identify, and track sales pipeline through SFDC to support target achievement.
- Risk Management: Identify potential risks and implement proactive corrective actions to maintain a stable and effective sales environment.
- Relationship Building: Attend QIAGEN and industry events, engaging with executive decision-makers to strengthen customer relationships.
- Account Mapping: Maintain customer account records and keep them updated.
- Sales Data Analysis: Analyze sales data at the portfolio level, identify trends and variances, and provide monthly reports with explanations for any deviations.
Position Requirements
- Bachelor’s degree (NQF 7) in Medical Science or a related Science field, preferably with a focus on Molecular studies.
- Minimum of 3 years of experience in a sales or commercial role, ideally within the life sciences industry.
- Professional level of the English language, written and spoken.
Recommended Skills and Abilities:
- Strong presentation and solution-selling skills.
- Effective communication with various stakeholders.
- Adaptability to different situations and customer needs.
- Strategic mindset with experience in strategic selling.
- Skilled in negotiations and managing complex sales scenarios.
- Ability to interpret and analyze data for informed decision-making.
What we offer
At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
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