Join us in transforming data into insightful solutions.
Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.
We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.
Our People are subject matter experts. We understand our client’s challenges and we’ve got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients.
Our Vision is to be the leading platform for automating data flows.
Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data.
Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference.
Business area and team
The Product department is responsible for shaping the vision and strategy of the Xceptor platform and products. We focus on delivering innovative solutions and high-quality user experiences that empower our clients in Financial Institutions to automate processes and ensure data integrity.
Within the Product department, the User Experience team plays a crucial role in understanding user needs and translating them into intuitive, user-friendly designs. Led by the Head of User Experience, our team collaborates closely with development and product management to create seamless and engaging user journeys.
Our teams are based in the United Kingdom (Guildford) and South Africa (Cape Town).
The Role
- We are seeking an experienced User Experience Designer to join our growing UX team. Our UX team is responsible for making complex software intuitive, innovative, and aesthetically pleasing for our users. You will be joining the team at an exciting stage as we implement new UX processes ahead of the next iteration of our software platform.
- In your first year, you will support other UX designers in the research, ideation, and design phases of their projects. You will work with multiple designers and the UX researcher to build and test prototypes and support the usability testing of those prototypes and the released product.
Key Responsibilities
- Drive UX best practices and methodologies, owning UX processes within your platform teams.
- Collaborate with UX team colleagues to define and design user-centric experiences across the product.
- Develop user personas, experience maps, scenarios, user flows, and other artifacts.
- Plan and conduct user research sessions to gather feedback, conduct usability testing of prototypes and released products, and interpret data and qualitative feedback.
- Transform complex tasks into intuitive, accessible, and easy-to-use designs.
- Visualize designs using prototyping tools (Figma) and provide design specifications, working closely with platform teams.
Required Education & Experience
- Bachelor’s degree or equivalent experience.
- 4+ years’ experience as an information architect, interaction designer, product designer, user experience designer, and/or usability engineer.
- Proven knowledge of design aesthetics and solid understanding of User-Centered Design principles.
- Proficient in design tools, specifically Figma.
- Knowledge of responsive design techniques and challenges.
- Experience in contributing to a design system.
- Time and project management skills.
- Teamwork
- Customer Centricity
- Communication with Impact
- Strategic Orientation
- Results Driven
This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.
Please note:
- Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks.
- If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.
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We’re ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
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