Behavioural Economics Graduate Internship Program
Business Unit: Insights & Advisory – Behavioural Economics
Location: Province: Gauteng
Town: Johannesburg
Talent Acquisition Specialist: Poppy Mlotshwa
Job Purpose
Nedbank is inviting ambitious, driven individuals eager to commence their career journey in behavioural economics to apply for our comprehensive Behavioural Economics Graduate Program. We are seeking a forward-thinking graduate, keen to leverage their skills to drive positive change and contribute meaningfully to helping our clients manage their money better.
This opportunity places you at the core of our strategic business objectives, enabling you to conduct in-depth research and provide beneficial insights to help shape our products and services. As part of this program, you will form part of a team of trusted advisors, offering high-quality data and analysis that align seamlessly with our organisational vision, enhancing our client insights and fortifying our competitive edge.
With a focus on qualitative and quantitative research and experiments, you will delve into complex analysis, synthesising your findings into actionable recommendations to facilitate strategic, data-driven business decisions. This pivotal role will see you collaborating with diverse stakeholders, providing valuable insights and analyses in service of delivering a leading customer experience.
Join our team and leverage your unique capabilities to make a palpable impact in the field of behavioural economics, promoting financial well-being for our clients and contributing to the ongoing success of our organisation. We eagerly anticipate your application and look forward to fostering your development as an expert in your field.
Job Responsibilities
- Support the Behavioural Economics unit within Nedbank Retail and Business Banking to apply behavioural science to the design and execution of better money management solutions for clients across the bank.
- Undertake research, design behavioural interventions, and conduct business experiments to measure the impact of proposed solutions on client behaviours.
- Conduct literature reviews on existing behavioural science evidence on financial decision making and related behavioural interventions.
- Effectively package and communicate the findings of primary and secondary research to business units.
- Support training to business units on behavioural insights relevant to their operations.
- Support the effective knowledge management and curation of primary and secondary research through an online library and internal newsletter.
- Meet internal and external client needs by delivering quality and original research.
- Establish relationships with clients through constant engagement.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture building initiatives (e.g., staff surveys).
- Mitigate risk by managing research databases and meeting compliance and regulatory requirements through consultation with the Compliance Division.
- Assist in positioning the BE Unit as a valued business partner through proactive engagement and networking with internal and external stakeholders.
- Build and manage vendor relationships through engagement regarding business needs.
- Monitor performance by aligning own contribution to the delivery of departmental plan against expected outcomes.
- Utilise resources by prioritising available resources versus stakeholder and regulatory requirements while being cognisant of cost.
- Share knowledge and industry trends with team and stakeholders during formal and informal interactions.
- Support the achievement of the business strategy, objectives, and values by reviewing Nedbank and Business Unit Plans and ensuring delivered systems, processes, services, and solutions are aligned. Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Resolve work obstacles by managing on a case-by-case basis and early escalation where required.
Essential Qualifications
- Hons Degree in economics, psychology, anthropology, or the social sciences
Preferred Qualification
Successfully completed:
- Master’s Degree in economics, psychology, anthropology, or social sciences
- For psychology students, if you want to register with the HPCSA, you will have to do your own tailored programme
You must:
• Be 18 and above
• Be passionate about behavioural economics & behavioural science.
• Have a background in research; and
• Have a clear criminal and credit record.
Type Of Exposure
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Interacting with various levels of management
- Managing multiple projects
- Communicating complex information orally and in writing
- Identifying trends and evaluating opportunities
- Facilitating learning sessions on Behavioural Economics to business stakeholders
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