time left to apply End Date: December 4, 2024 (6 days left to apply)
job requisition id R25667
Job Description
Dear Future Compliance Manager,
The role requires you to ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business to ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists. Ensure adherence to organisation policies and procedures, especially regulatory and ethical standards. Perform regular audits, design control systems and help to design and implement company policies.
Are you someone who can:
- Deliver against operational and cost targets
- Prioritise resource allocation to minimise and reduce wastage
- Deliver customer experience excellence aligned to organisational values and service standards
- Build professional long-term relationships with internal customers based on trust that builds the brand
- Deliver service that exceeds internal customer expectations through proactive, innovative and appropriate solution selection and application.
- Provide internal customers with relevant information to keep them informed of products and service options identification of improvement opportunities
- Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
- Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
- Research, enable and consult on improvements and opportunities to harness technology and platform enablement
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
- Analyse and interpret regulation and legislation using a risk-based approach. Identification and risk rating of applicable laws and regulations for responsible business units
- Development and implementation of compliance/legislative universe for responsible business units
- Development and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisions
- Incident reporting, to ensure timely escalation of compliance risks and incidents. Interpret regulation and legislation and assist business units with practical implementation thereof
- Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance
- Research and communicate applicable legislative developments to all stakeholders
- Assist with the promotion of a culture of compliance and awareness and actively participate in compliance projects and training initiatives
- Provide training on applicable regulatory requirements to relevant compliance and business stakeholders
- Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by the organisation and review in response to audit findings and changes
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
- Educate others and make suggestions for improvements
- Network and participate in specialist risk forums where required
- Provide input into the development of the business area tactical strategy in achievement of the overall business strategy
- Develop and implement an area operational plan in achievement of business objectives
- Responsible for implementing and enforcing the organisation's or business units' compliance program
- Maintain awareness of regulatory framework and specific obligations in all Market Conduct related legislation but in particular the National Credit Act (NCA), Consumer Protection Act (CPA) and Home Loans and Mortgage Disclosure Act (HLMDA)
- Ensure comprehensive consolidated compliance reporting with clear articulation of trends and risk insights.
- Facilitate appropriate escalation and aggregation of issues.
- Coordinate Regulatory reporting (annual compliance returns, quarterly statistical returns)
- Consult on an ongoing basis with operational managers to ensure conformance with applicable conduct laws and regulations
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
- Promote teamwork and inclusivity amongst team members and demonstrate behaviours that respect diversity
- Partner and collaborate with team members to achieve team success
- Share information and knowledge that benefits the team
- Manage team delivery against goals in the area of responsibility
- Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures
- Participate in Talent Management practices and processes in line with HR policies and procedures
- Implement employment equity plan targets in all recruitment and employee movement activities
- Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
- Ensure skills are transferred in specific functions
- Ensure conflict resolution and respond to any complaints or concerns
- Set relevant stretch goals for the team and motivate achievement
- Identify training/development needs and proactively identify effective solutions to address own and employee development gaps
- Ensure that each employee prepares a personal development plan, review these plans and ensure implementation
- Understand which competencies and skills are required to be mastered to ensure personal and employee development and performance
- Keep abreast of learning opportunities, changing products and trends
You will be an ideal candidate if you:
- Minimum bachelor's degree in compliance, risk management, legal or similar
- Minimum of 3 years of experience in compliance with National Credit Act (and other market conduct related legislation)
- Proven track record of managing market conduct programme and ensuring regulatory compliance.
- Experience with dealing with multi-level stakeholders across a large group
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Have a proven successful track record.
- Thrive in a collaborative environment
Are you interested to take the step? We look forward to engaging with you.
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose this information to other parties.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
04/12/24
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About Us
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people’s lives in an authentic, profound and sustainable way.
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