ROLE PURPOSE
To implement an effective maintenance system within customer facilities and ensure SLA delivery.
MAIN OUTPUTS
- Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance.
- Identify maintenance risks on Client’s property and equipment towards evaluation and resolution.
- Implementation of an effective HSE, Quality & Risk Management system in accordance to Client needs.
- Ensure optimum utilization of available resources in various maintenance works.
- Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution.
- Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction.
- Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.
- Manage back to back SLA agreements with suppliers and contractors.
- Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA.
- Assist in the management of technical projects and provide technical support, where applicable.
- Demonstrate and instill effective adherence to processes on infrastructure maintenance.
- Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions.
- Manage operations within allocated budget.
- Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback.
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure.
- Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
- Responsible for training, coaching, mentoring & development of technical staff.
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- National Diploma / Degree or B Tech in Engineering: Civil / Electrical / Mechanical or related formal qualification.
- Matric (Senior Certificate).
- Valid SA Driver’s License.
- 5 years relevant engineering experience in maintenance engineering, CRM & Property Management.
- Engineering maintenance, CRM & Property Management.
- MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge.
- OHS Act, ISO 9001 Quality Management & Risk Management Systems.
FUNDAMENTAL COMPETENCIES
- Initiative/Proactivity.
- Basic Supervisory Skills.
- Customer Focus.
- Teamwork & Partnering.
- Deadline Driven & Highly Motivated.
- Subordinates Capacity Building.
- Negotiation Skills.
- Relationship Building.
- Stress Tolerant.
- Analytical Skills.
- Interactive Reasoning.
- Excellent Written Communication.
- Planning/Scheduling/Objective Setting.
- Excellent Oral Communication.
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