Internal Communications Lead
Internal Communications Lead
Apply locations Johannesburg time type Full time posted on Posted Yesterday time left to apply End Date: November 28, 2024 (6 days left to apply) job requisition id R25489
Job Description
Hello Future Internal Communications Lead
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Retail Marketing , you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Summary of the role :
- Managing and coordinating communication efforts within the personal segment
- Managing the dissemination of marketing campaigns into the internal system before external launch in an engaging and exciting way
- Support for CVP, product, sales messaging
- Marketing function comms
Key Responsibilities :
1. CEO Office Communications and Events:
- Manage and coordinate all internal communications related to the CEO's office, including emails, memos, announcements, and newsletters.
- Assist in preparing speeches, presentations, and other communication materials for the CEO.
- Organize and oversee internal events, town halls, and meetings involving the CEO, ensuring effective communication and engagement with staff.
2. Internal Staff Engagement Campaigns:
- Develop and implement internal staff engagement campaigns to foster a positive and inclusive work environment.
- Create engaging content, such as newsletters, intranet articles, and videos, to promote internal initiatives, achievements, and employee recognition.
- Collaborate with various departments to gather information and ensure consistent messaging and branding in all internal communications.
3. Socializing Marketing Campaigns into the Internal System:
- Work closely with the marketing team to understand upcoming marketing campaigns and their objectives.
- Coordinate with relevant stakeholders to gather necessary information and assets for internal communication purposes.
- Strategically plan and execute the dissemination of marketing campaign information within the internal system, ensuring employees are well-informed before external launch.
Personal Segment Marketing Team Communication
- Head of Marketing comms plans
- Monthly marketing round up
- Quarterly Marketing newsletter
CVP/ Product/ Service messaging inputs
- Craft compelling and persuasive benefit messaging that effectively communicates the value of the product to customers.
- Help translate technical features into customer-centric language, highlighting the specific benefits and outcomes with a customer-centric lens.
- Provide valuable feedback and suggestions for improvement; review and refine the messaging to ensure it effectively communicates the product's value proposition and resonates with the intended audience.
- Develop key messages, selling points for structured guided sales conversations that address specific challenges and position products/services as solutions (working closely with channel enablement team).
- Volunteering / CSI & innovation
Are you interested to take the step? We look forward to engaging with you further. Apply now!
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
28/11/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About Us
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people’s lives, in an authentic, profound and sustainable way.
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