About the job Cashier (Internal application Only)
Description:
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring customer satisfaction. Ensure that no goods/stock pass through the Point of Sale (POS) without being paid for.
Requirements:
- Grade 12 or a minimum of 1 (one) year work-related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Must have strong administration skills
- Must be willing to work shifts, weekends, and public holidays
- Must be able to work under pressure
- Ensure that all cash (including floats and petty cash) allocated to you balances (no shorts and overs)
- Ensure goods are correctly identified and captured on the Point of Sale Terminal
- Capture the correct payment type received from customers on the Point of Sale Terminal
- Ensure you have sufficient change at all times
- Ensure pick-ups are done accurately and within the set parameters
- Ensure cash-ups are done accurately at the end of your shift
- Ensure all your daily takings have been dropped into the drop safe/vault
- Ensure that all transactions relating to other stores' money, deliveries, and quotes are processed correctly
Administration:
- Sign, compile, and file all related documentation relating to the cashier's function
Customer Service:
- Offer fast, friendly, and efficient service to all Cashbuild customers when checking in and out customers' goods
- Direct customers to the relevant person who can assist them
- Ensure that you comply with the company’s dress code
Safety (OHSA) Requirements:
- Safety (OHSA) compliance (e.g., ensure customer and staff safety) within the area of responsibility
- Report any discrepancies to the Store Manager
Security Awareness:
- Security (e.g., ensure system password control at till point is adhered to)
- Ensure cash safekeeping and transport to the cash office as per the Cashbuild Way requirements
Drive for Results:
- Achieves set targets and completes work accurately and at the required standard
- Delivers best practice quality/standards as established in the company
- Makes an effort to follow through on commitments
Solve Problems:
- Identifies problems and seeks root causes
- Resolves problems and escalates issues accordingly
- Uses relevant information available in own department and operational work environment to resolve problems
Make Decisions:
- Makes decisions within the framework of company policies and within set timelines
- Makes decisions giving due consideration to the consequences of the decision made in the area of responsibility
- Implements decisions made in line with agreed processes and policies
Plan:
Plans within the framework of operational/department policies and procedures
Handle Pressure:
- Handles pressure well and is consistent in controlling own responses irrespective of time or workload pressures
Communicate:
- Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
- Ensures relevant information is shared with appropriate stakeholders
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