Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.
With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.
We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.
In your new role you will be required to aid the RIB’s clients’ retention strategies and promote the growth of the Africa client base through constant RIB Candy support and continuous upskilling of the clients’ personnel and maintaining clients’ relationships. You will act as the perfect all-rounder: educating customers through training, getting software solutions “up and running”, successfully developing and implementing ways of working and thinking together with customers. Therefore, you will make the difference as to whether our RIB Candy customers within the Africa region succeed in their digital transformation or not.
Key responsibilities
- Implementation of our software solution “RIB Candy” for newly acquired clients
- Facilitation of all RIB Candy related training
- Management of key accounts for upselling and retention to ensure a successful customer journey
- Support the RIB Candy Sales team with product demonstrations
- Technical product support for RIB Candy
- Consulting on specialized RIB Candy subject matters with Sales, Marketing, Product Management and the Development team
Essential requirements
- Experience within Construction as either a Planner, Estimator, Quantity Surveyor, Construction Manager or Cost Consultant for at least 5 years
- Advanced proficiency as a RIB Candy Software User, especially in RIB Candy Planning
- Readiness to travel for a minimum of 10% per year within the Africa region
- Proficient English skills in verbally and written
Desired skills and competencies
- Highly advanced Microsoft Office Skills
- Excellent communication & presentation skills
Motivated by our values & vision, we are driving the digital transformation of our customers - for a more digital, efficient and sustainable engineering and construction industry. “Building Better Together” is more than just a slogan for us. Because alongside our customers, you are the priority. Enabling you to fully develop your passion for your tasks, we support you with:
- A structured start: individual onboarding, organized networking
- Goodies like: attractive compensation package based on qualifications, Company Share Ownership Program (WESOP) & everyday office lunches (for free), fresh fruit as well as great coffee from a barrista in a very modern & open space which is close to public transport
- A modern working model: trust-based working hours, flexible working hours, possibility of hybrid working - so you have time to pick up your kids, get a new hairstyle, do bench press or whatever you like to do
- Career development/ prospects: Team or role-based development/ training, individual development/ training, national and international career prospects within the RIB Group or Schneider Electric
RIB may require all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
RIB is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join RIB to create the transformative technology that enables our customers to build a better world.
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