Business Segment: Personal & Private Banking
To implement measures for pro-active identification, execution, and measurement of a consistent approach to client experience through adoption of minimum standards, frameworks, and rules across the PPB fraud value chain whilst continuing to transition to a platform business. Identify and manage the resolution of friction points to improve the overall client experience as it relates to fraud risk management of PPB.
Qualifications
Minimum Qualifications:
- Degree in Banking or equivalent.
Minimum Experience:
- 5-7 years experience in managing a complex service environment.
- Experience in all facets of the banking service environment and its associated products, processes, and systems with experience in fraud risk management across banking products and platforms.
- Experience and knowledge of dealing with client relevant legislation and how it is implemented in a banking environment.
#J-18808-Ljbffr
