Reference: CPT003407-Del-1
Do you enjoy liaising telephonically with clients, being enthusiastic explaining details of what a company can offer for clients' varying needs? Our client based in Tygervalley receives a high number of incoming leads daily where you will need to interact and build solid relationships ensuring clients' requirements are well managed and the sales process runs smoothly. A hospitality background will be advantageous, and training is provided to ensure success within this dynamic team.
Duties & Responsibilities
REQUIREMENTS - Matric, relevant qualification advantageous
- Previous sales experience is preferred but not essential
- Hospitality background will be advantageous
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks
- Outstanding analytical, organizational, and time management skills
- Exceptional customer service skills
- Excellent computer skills and telephone etiquette is a must
DUTIES - Assisting customers to purchase our products and their branding requirements
- Provide exceptional customer service
- Coordinate with team members and departments
- Meet monthly sales targets
- Process orders and sales
- Understand customer demands, needs, and preferences
- Liaising with clients via telephone and email
- Preparing quotes as per client requests
- Developing positive relationships
- Generating new sales using existing and potential customer networks
- Act as the point of contact and handle customers' individual needs
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
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