A vacancy exists for an Admission Clerk , based at Life Wilgeheuwel Hospital reporting to the Reception Supervisor . The successful candidate will be responsible for managing the financial and clinical risks of the patient event by ensuring accurate coding, collection of clinical information and accounts submissions of patient hospitalisation to achieve key strategic objectives.
Critical Outputs
- Carrying out admissions, discharges and receptionist duties in accordance with hospital protocols
- Liaising with medical aids to obtain authorisation for pre-admission or admission
- Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files
- Receiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safes
- Daily management of the No-Auth screens to facilitate patient authorisation
- Adhering to all Pre-admission, admissions and related protocols
- Working 12 hour shifts including weekends, public holidays and night duty as applicable
- Answering the hospital switchboard when required
- Collection of co-payments, deductibles, private fees when applicable as well as related documentation
- Working out estimates on system for private patients according to group protocols
- Performing general administration duties involved in the pre-admission and admission of patients.
- Follow up of unregistered babies with schemes to obtain authorisation for admission
- Daily clearing of the rejection screens to manage and reduce financial risk
- Daily banking
- Understanding and following the processes of admitting COID (Injury on duty) patients.
- Other tasks as delegated by Line Manager
Requirements
- Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualifications
- English as a first language – Verbal & written
- Strong customer service ethics and the ability to work under pressure with the ability to multitask
- Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)
- Must be reliable, motivated, dedicated and hardworking
- Excellent communication skills & experience in dealing with customers, with English as a pre-requisite.
- Knowledge of hospital procedures and medical aid and funder rules is preferable
- Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage
- Should be able to operate a busy switchboard and have an excellent telephone etiquette
- Must have own or reliable transportation to work due to shift working hours
- The position requires an enthusiastic, motivated and well organised individual
Competencies
- Problem-solving, analysis and judgement
- Attention to detail
- Resilience
- Engaging diversity
- Professional and technical proficiency
- Excellence orientation
- Building relationships
- Customer responsiveness
- Organisational awareness
- Action orientation
- Ethical behaviour
Email:
Closing date: Wednesday, November 6, 2024
Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
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