Senior WMS Analyst
Our global client is seeking an experienced Senior WMS Analyst to join the Port Elizabeth team.
Responsibilities
- Define business requirements for WMS software upgrade deployments, software upgrades, and system configuration.
- Implement and provide WMS support across applicable facilities.
- Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades to current clients.
- Recommend and manage system changes, including new concepts and system improvement changes.
- Create training documents and resources for system users.
- Where required, develop testing scenarios, conduct systems tests, identify discrepancies, troubleshoot solutions, and provide resolutions.
- Work with warehouse staff on WMS configurations and stock reconciliations.
- Assist all departments and other onsite business partners with WMS requests.
- Document and enforce SOP and best practices; keep training manuals and related documentation updated and available for local use.
- Support all WMS related integrations with different systems.
- Respond to calls, email, and personal requests for technical support.
- Manage and coordinate various projects.
Requirements
- BSc in Computer Science or equivalent.
- Minimum 5 years relevant experience.
- Experience as a Super User in one or more WMS (Warehouse Management Systems) preferred.
- Understanding of WMS, order management applications, and database systems.
Posted By
- HR Services, Recruitment & Selection
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