Marketing and communications coordinator

LIFE Healthcare Group • Other • Other (KwaZulu-Natal, South Africa) • $200 - $300 / year • 7h ago

Marketing and Communications Coordinator

Function: Marketing and Communications
Facility: Life Mount Edgecombe Hospital
Position: Marketing and Communications Coordinator

A vacancy exists for a Marketing and Communications Coordinator based at Life Mount Edgecombe Hospital , reporting to the Hospital Manager . The successful candidate will be responsible for strategically marketing the facility, the specialists, and services while building strong relationships with stakeholders and the community. Brand management is crucial for maintaining and enhancing brand equity and trust, alongside nurturing positive stakeholder and media relationships. Effective channel marketing efforts aim to showcase brand, facility, and services across various platforms, utilizing specialist GP, community, and Emergency Unit Channels to drive return on investment.

Critical Outputs

Build sound, productive working relationships with key stakeholders i.e., general practitioners and specialists, media, and the community.
Generate statistics and reports from available hospital information to analyze referral patterns and build a knowledge base to inform strategies and plans.
Recruitment and marketing of specialists to general practitioners and community to grow referrals.
Develop and implement marketing and communications strategies and plans (aligned to the hospital business plan) aimed at key stakeholders to drive growth for the hospital.
Develop and implement marketing and communications initiatives aimed at stakeholders including patients, potential patients, and the local community at large.
Provide marketing and communications support to internal hospital stakeholders as well as national marketing and communications department.
Provide input into the marketing and communication budget and manage the function efficiently within the prescribed budget.
Develop informative, brand compliant marketing collateral (i.e. brochures, information leaflets and other branded marketing material) to support marketing and communications initiatives and drive trust.
Ensure that brand and corporate identity standards, policies and procedures regarding marketing and communication are adhered to throughout the hospital.
Manage media relations according to set corporate policy and guidelines.
Assist with enhancing the service to patients and clients from a communication/marketing point of view.
Be an agent of change and be able to communicate well, on behalf of management, with all major stakeholders.
Develop and execute a channel marketing strategy to enhance referrals and drive volumes to the units.
Act as brand ambassador within the unit to ensure brand compliance.
Monitor social media platforms and community groups for reputation management purposes.

Requirements

A tertiary marketing, public relations, or communication qualification as well as a proven track record in executing marketing and communication strategies.
Minimum two years’ experience in a similar role.
Furthermore, excellent interpersonal skills are critical, as productive relationships with stakeholders are important. Other competencies required are analytical thinking, strategy delivery, attention to detail, excellent time management skills, the ability to work in a pressured and changing environment, and computer literacy (Word, PowerPoint and advanced Excel e.g. pivot tables).
Must be able to work independently and use initiative to achieve set objectives.
Have a clear understanding of the hospital environment.
Ability to process, analyze, and interpret relevant statistics.
Ability to travel.
A proven track record in copywriting and corporate writing as well as knowledge of strategies within an integrated marketing and communications structure will be advantageous.

Competencies

Problem-solving, analysis, and judgment
Resilience
Engaging diversity
Verbal & written communication and presentation
Influencing
Drive & energy
Excellence orientation
Ethical behavior
Building relationships
Customer responsiveness
Organizational awareness
Leading by example (Key for Managers)
Motivating and developing people (Key for Managers)

Email:
Closing date: Wednesday, November 20, 2024

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

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