We have an exciting opportunity for a Administrative Assistant (Fixed-term Contract) in Santam Specialist Solutions within the Digital Innovation team based in Sandton, Alice Lane.
What will make you successful in this role?
Key responsibilities include:
Executive Support:
- Travel and Expense arrangements.
- Assisting with travel and accommodation
- Follow up on claim/payment queries when needed.
- Forging strong relationships with internal staff and managers.
- General diary management
- Prepare briefing materials for meetings and appointments
- Draft, proofread, and edit correspondence, reports, and presentations
- Handle confidential information with utmost discretion
- Prepare project documentation and presentations for stakeholders
Internal Marketing Initiatives and Campaigns:
- Arranging office functions / team buildings and meetings.
- Assisting with co-ordination of Townhalls and/or Staff or Broker events
- Assist with internal marketing initiatives where required
- Help manage relationships with marketing agencies and vendors
- Help create training materials for the department
- Support the creation and distribution of marketing materials
- Monthly budget reconciliation
- Loading of invoices and making payments through the JDE system
- Monitor project budgets and resource allocation
- Assist in preparing and monitoring departmental budgets
- Process and track expenses, including credit card reconciliations
- Manage invoice processing and payment approvals
Office Management:
- General adhoc tasks
- Ordering of stationery and any additional items required by the contact center
- Office Health and Safety
- Support on IT matters
Team Support and Communication:
- Create and maintain project timelines, task lists, and status reports
- Coordinate cross-functional teams and facilitate communication
- Liaise with the Finance department on budget-related matters
- Assist in onboarding new team members
Qualifications and Experience
- 3-5 years of experience as an assistant or in a similar role
- Basic understanding of marketing concepts
- Ability to handle confidential information with discretion
- Proactive problem-solving skills and attention to detail
- Flexibility to adapt to changing priorities and work under pressure
- Experience in event planning and coordination
- Basic financial acumen and budgeting skills
- Administrative related experience
- RE 5 advantageous
- NQF Level 6 qualification with a credit value of 360 credits in business administration or similar or minimum 3 years working experience in a similar role.
Competencies and Skills
- Business Acumen
- Service Orientation and Client-centricity
- Planning and Organizing
- Numerical literacy
- Good verbal and written communication skills
- Strict adherence to deadlines and SLAs
About the company
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in South Africa, we are rapidly moving into several emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.
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