Being a collection and delivery driver for DPD, youll often be the first point of contact that our customers have with us, so providing a great service when you collect or hand over a parcel is just as important as collecting or delivering the parcel on time.
You are vital to providing a service that genuinely makes a difference to our customers.
Your key responsibilities will include:
● Safely operating a 7.5 tonne vehicle in accordance with all traffic laws and company policies.
● Assisting with loading and unloading parcels at the depot at the start and end of each shift.
● Following a daily delivery and collection schedule, typically consisting of 50-60 stops around the designated area.
● Utilising the provided sack barrowhand truck for heavier items to ensure safe handling of parcels.
● Accurately scanning and recording all parcel transactions using the companys electronic systems.
● Providing exceptional customer service, including clear communication and professional demeanour when interacting with clients.
● Adhering to strict time schedules to ensure timely collections and deliveries.
● Conducting daily vehicle inspections and reporting any maintenance issues promptly.
● Maintaining accurate logs of your driving hours in compliance with regulations.
● Adapting to route changes and unexpected situations, such as traffic or weather conditions.
● Ensuring the security and integrity of all parcels in your care throughout your shift.
● Collaborating with depot staff and other drivers to optimise delivery routes and processes.
● Representing DPD in a professional manner at all times, including wearing the provided uniform and maintaining a tidy appearance.
To be considered for this role, you will need a valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC).
You will also need at least 12 months of experience in this or a similar role.
