Customer Service Advisor Join the Team and Make a Difference Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? Were looking for a Customer Service Superstar to join our team in Sandton This is an exciting opportunity to work for our UK-based client, offering premium customer service to both Customers and Service Providers. If youve got energy, ambition, and a passion for excellence, this might be the role for you What You'll Be Doing: -Handling a high volume of phone calls like a pro -Offering stellar customer service to our Customers and Service Providers -Using your practical problem-solving skills to tackle challenges head-on - Learning new software systems with ease -Working both independently and as part of an awesome team What Were Looking For: -A self-motivated go-getter with at least 2 years of experience in customer service, call centers, or outbound calls -Someone with high energy to manage calls throughout the day (and night, were on UK time) -A person with excellent communication skills both written and verbal -A multitasker who is organized, methodical, and has killer problem-solving skills -A fast learner who adapts to new software systems quickly (Zendesk skills? You get bonus points) -Willingness to work in-office in Sandton, and adapt to UK hours and night shifts Perks of the Job: Work with a fun, supportive, and driven team Opportunities to grow and learn on the job Sandton-based office with the chance to connect with clients globally Test your skills with psychometric assessments because we know youve got what it takes
