OVERVIEW:
The Waste Management Administrator will be responsible to assist with various aspects of waste / refuse management with the various municipalities and the Facilities Management team. The main responsibility of the role requires the administrator to reduce the waste / refuse cost base to its lowest possible, ensuring the municipalities invoice correctly for refuse removal and Facilities Management manage the outsourced waste management Service Provider.
RESPONSIBILITIES:
Waste Management
- Ensure that the municipal billing is accurate.
- Perform verification of the municipal utility accounts to ensure the waste / refuse collection costs are accurate, in accordance to actual number and type of refuse bins on site.
- Work with Facilities Management to contract correct number and type of municipal bins.
- Work with municipalities to reduce number and type of bins to the least possible.
- Audit and verify all waste billing information on the municipal utility invoices with the monthly Facilities Management reports regarding actual collection of bins.
- Perform variance analysis for all buildings we manage in house and those by the outsourced waste management service provider.
- Partner with Facilities Management to investigate re-cycling options in order to bring the contract price down due to possible rebates from recyclers.
- Work together with those employees responsible for Environmental Social Governance data.
- Ensuring that waste collection schedules are followed by liaising with Facilities Management to ensure bins are placed outside timeously for collection.
- Logging calls with council if bins are not cleared.
- Working with Facilities Management and external service providers to ensure that waste areas are always kept clean and waste is collected timeously
- Damaged/Obsolete bins are replaced.
Reporting
- Performance Reports and other waste / refuse management standardised building reports to be maintained for all buildings. Including, number of bins per building, numbers of bins collected by municipalities, billing information and savings.
- Any other reports or reconciliations as requested by the billing manager should be provided.
Utility Management
- Municipal Engagement & General Support.
- Perform on-site meter readings where required.
- Data entry/capturing of meter readings.
- Tenant account recon and resolving queries timeously.
- Reviewing billing methodologies and ensure correct tariffs are being applied.
- Manage the relationship between Company/Municipalities.
- Regular Reporting and risk management.
- Utility accounting and administration functions.
- Work with Utilities Management and municipalities to ensure buildings are on the most beneficial tariffs.
- Ensures compliance with relevant Acts.
- Assist the utilities manager with the processes and systems within the area of accountability to ensure compliance and minimise business risk.
- Any other utilities related task as requested by the utilities manager.
Skills
- Knowledge and understanding of municipal processes, tariffs and waste handling.
- Ability to work under pressure and multitask, sometimes afterhours due to the nature of the job.
- Demonstrated strong organizational skills with the ability to prioritize work to meet deadlines.
- Possess basic computer skills with the capacity to promptly learn new computer software programs relevant to the organisation. Including knowledge of Microsoft Office suite.
- Interpret and relay instructions and directions and transfer information accurately in writing.
- Establish and maintain highly effective working relationships with other employees and the municipalities.
- Modern office procedures and account posting procedures.
- Ability to perform difficult and responsible work with independent discretion through to completion.
- Ability to make decisions in accordance with laws, regulations, ordinances and established procedures.
- Ability to exercise good professional judgment.
- Ability to display calm and courtesy to utility customers and municipal
