A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrator in the Durbanville and Paarl branches respectively. The candidates must be able to work independently and as part of a team. Reliable transport is required.
Responsibilities:
- Managing the diaries of allocated clinicians.
- Scheduling of appointments.
- Contacting newly referred clients for appointments.
- Answering phone calls.
- Responding to inquiries.
- Maintaining professional communication.
- Switchboard management.
- Receiving clients in the reception area.
- Issuing invoices and doing billing.
- Collection of payments.
- Issuing receipts.
- Dealing with claim queries and PMB applications to medical aids.
- Managing medical aid queries.
- Follow up on unpaid accounts.
- Assist with account queries.
- Daily cash up for the branch.
- Manage petty cash for the branch.
- Ensure the practice is always neat and tidy (Covid Regulations).
- Performing general admin tasks.
- Filing.
Experience:
- Minimum of two years’ experience as an administrator in a medical/allied health practice - Essential
- Experience in at least one medical management software program – Essential
- Experience in doing billing and collections of payments - Essential
- Having GoodX experience will be an advantage.
Qualifications:
- Matric – Essential
- The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision.
- The ability to work under pressure.
- Strong knowledge of practice management systems.
- Excellent telephone etiquette.
- Excellent communication skills and fluency in English and Afrikaans.
- Excellent computer skills (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.).
- Financial management skills, such as daily cash up and petty cash.
If you meet the above criteria, please send your CV to Please indicate which branch you wish to apply for (Durbanville or Paarl). Only shortlisted candidates will be contacted. Please consider your application unsuccessful if you have not heard from us by 13 December 2024.
Job Type: Full-time
Application Question(s):
- Which medical management software program do you have experience in? Specify.
- Do you have experience in doing billing and collections of payments?
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