To ensure the timeous, accurate and efficient preparation and management of all project documents, the Document Controller is responsible for ensuring control of the numbering, sorting, filing, record keeping/retention, and retrieval of documents produced by technical teams, projects, or departments. The Document Controller ensures that the project objectives are met and that everyone within the project team is delivering to their commitments. The document controller supports the regional project team to ensure the desired results.
Tasks and Responsibilities
- Setup and maintenance of the project communication plan including the coordination of governance meetings (internal and external).
- Compilation, recording, distribution, and follow-up of project meeting agendas, collateral, minutes, and actions.
- Preparation and distribution of all other project reporting as outlined in the communications.
- Creation and regular update of the project management plan and project control documentation including the risk register, change request register, and milestones register.
- Capturing the project resource forecasting on (Workflow/SharePoint).
- Actively participates in lessons learned and updates to the lessons learned.
- Ensuring project documents and records are created, controlled, approved, and distributed in line with corporate policy and customer requirements (IE101, SPPE, PAC & FAC documentation).
- Customer purchase order reconciliation and processing.
- BPM uploading.
- Creating release docs and return docs for material.
- Support the regional operations team to deliver.
Attributes
- Proactivity and able to take initiative.
- Operate with integrity (high ethics).
- Resilience: Maintaining composure and dealing effectively with challenges.
- Flexible and Adaptable: Changing opinions or behaviour in the light of changing circumstances.
- Strong Detail Focus: Attention to detail.
- Customer centricity and service orientation.
- Team Player: Strengthening teams or working in an integrated team.
Qualifications | Knowledge
- Matric.
- Office Administration Certification.
- Organised and methodical with knowledge of project tools, strong communication skills, strong administrative skills, good organisational skills, and good telephone skills.
Experience
- 3 Years in a similar position.
- 2 years’ experience within the telecommunications industry.
Skills
Office Administration, Customer Service, Project Management, Teamwork, Document Record Keeping, Minutes of Meetings, Report Writing, Project Administration, Reconciliations, Health and Safety Compliance.
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