Reference: PTA022705-DCH-1
ERP Technical Support Consultant
Pretoria East
Market related, based on experience and qualifications
Minimum Requirements
- Bachelor's degree in Finance or Information Technology / Computer Science
- At least 2 years of experience in a customer support role
- Knowledge or experience in dealing with a ticketing system
- Understanding of treasury management systems and treasury operations will be beneficial
- Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting
Duties & Responsibilities
- Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
- Escalate complex queries to subject matter experts as needed
- Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity
- Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the system’s output
- Liaise with clients to ensure that their usage and output of the system flows smoothly
- Provide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performance
Consultant: Dani Christian - Dante Personnel Pretoria Faerie Glen
Apply via our website
Or Directly via the following link:
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If you do not hear from us within 5 days, please accept that your application was unsuccessful.
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