Join our dedicated team at Christian Art, Vereeniging, a leading provider of Christian books, gifts, and resources. We are passionate about sharing faith-based materials that inspire, educate, and uplift our customers.
Job Description
We are seeking a compassionate and knowledgeable customer service consultant to join our team. In this role, you will be responsible for providing exceptional customer service to our valued customers.
Key Responsibilities
- Assist customers with product inquiries, recommendations, and purchases.
- Maintain a deep understanding of our product offerings, including books, gifts, and other Christian resources.
- Handle customer queries and concerns with professionalism and empathy.
- Manage transactions, returns, and exchanges efficiently.
- Support the team with various administrative tasks as needed.
Qualifications
- Strong knowledge of customer service.
- Excellent communication and interpersonal skills.
- Fluent in English and Afrikaans.
- A passion for providing outstanding customer service.
- Ability to work effectively in a team-oriented environment.
- Previous retail or customer service experience is preferred.
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