Purpose
To ensure the timeous, accurate and efficient preparation and management of all project documents. The Document Controller is responsible for ensuring control of the numbering, sorting, filing, record keeping/retention and retrieval of documents produced by technical teams, projects, or departments. The Document Controller is responsible to ensure that the project objectives are met, and that everyone within the project team is delivering to their commitments. The document controller supports the regional project team to ensure the desired results.
Tasks and Responsibilities
- Setup and maintenance of the project communication plan including the coordination of governance meetings (internal and external).
- Compilation, recording, distribution and follow up of project meeting agendas, collateral, minutes, and actions.
- Preparation and distribution of all other project reporting as outlined in the communications
- Creation and regular update of the project management plan and project control documentation including the risk register, change request register and milestones register.
- Capturing the project resource forecasting on (Workflow/SharePoint)
- Actively participates in lessons learned and updates to the lessons learned
- Ensuring project documents and records are created, controlled, approved, and distributed in line with corporate policy and customer requirements. (IE101, SPPE, PAC & FAC documentation)
- Customer purchase order reconciliation, processing, and
- BPM uploading
- Citrix applications, ID cards Openserve and
- Branding
- Creating release docs and return docs for material
- Support the regional operations team to deliver.
Attributes
- Excellent administration
- Excellent organizational
- Excellent communication
- Well
- Proactivity and able to take
- Operate with integrity (high ethics).
- Resilience: Maintaining composure and dealing effectively with
- Flexible and Adaptable: Changing opinions or behaviour in the light of changing
- Strong Detail Focus: Attention to detail and
- Customer centricity and service orientation, first time
- Team Player: strengthening teams or working in an integrated team
Qualifications | Knowledge
- Matric
- Office Administration Certification
- Knowledge: Organised and methodical with knowledge of project tools, strong communication skills, strong administrative skills, good organisational skills, good telephone skills.
Experience
- 3 Years in similar position
- 2 years’ experience within the telecommunications Industry