Full job description: We pride ourselves on delivering exceptional customer service and operational excellence across a range of services. As we continue to expand, we are seeking a reliable, organized, and proactive Customer Relations Assistant to work with us.
Responsibilities:
- Team Support: Respond to internal team inquiries, offer guidance on ongoing projects and tickets, and provide necessary resources.
- Ticket/Project Management: Help update and track project tickets, ensure resource allocation, and provide support in resolving project bottlenecks.
- Training Support: Assist with onboarding new employees, developing training materials, and standardizing processes.
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