Business Development Consultant (Bloemfontein)
Apply locations: Bloemfontein
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: January 31, 2025 (30+ days left to apply)
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.
Job Purpose
Build, maintain and enhance relationships with new and existing External Partners and leverage their partner relationships to deliver end-to-end business results to ensure optimal business development.
Responsibilities
- Broker Relationships Development:
Execute on the Broker sales strategy to achieve targeted financial results by developing and implementing a Broker contact plan to communicate product launches and engage potential Brokers in relevant sales campaigns to build new relationships. Act as the first point of contact for Broker queries and complaints, resolving these and referring complex issues to senior managers, ensuring that the customer receives an appropriate and speedy response. - Broker Customer Service:
Provide quality service to Brokers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems. Manage the entire Broker's portfolio, including but not limited to sales, leads, closing, cancellations, premium income, and claims ratios in line with business objectives and compliance requirements. Ensure Brokers are continuously updated regarding training, products, and processes across TIH's entire value chain, to drive sales and ensure adherence to business and statutory requirements. Deliver on TCF principles in alignment with regulatory requirements. - Broker Needs/Experience Research:
Contribute to the understanding of Broker segments, trends, needs, and expectations by reporting and providing feedback on client interactions. Assess constraints for Brokers and provide fact-based evidence to enhance growth and deal-making opportunities. - Performance Management:
Deliver new business development sales targets and ensure quarterly targets are met, providing guidance to Brokers/External Partners to ensure sales targets are achieved. Monitor each Broker's monthly performance by providing them with their portfolio performance stats. - Data Collection & Reporting:
Produce accurate reports by collecting data using pre-set tools, methods, and formats. Generate daily, weekly, and monthly tracking reports on respective activities. - Network of Influence:
Participate actively in the development and nurturing of networks and relationships internally and externally by attending necessary industry functions. - Personal Capability Building:
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; maintain external professional accreditation where relevant. Stay updated on relevant technology, competitors, external regulation, and industry best practices through ongoing education, attending events, and reading specialist media. - Operational Compliance:
Develop knowledge of the organisation's policies and procedures and relevant regulatory codes to ensure adherence. Manage and mitigate risks by ensuring sound business practices, procedures, and controls are implemented and adhered to within the panel of Brokers/External Partners.
Education
- Grade 12/ SAQA Accredited Equivalent (Essential)
- Regulatory Examination and relevant short-term personal lines and business qualifications (e.g. Business Insurance) (Essential)
- All relevant FAIS requirements (Essential)
- Relevant CPD accreditation (Essential)
- B.Com/Higher Diploma or equivalent business-related qualification (Advantageous)
Experience
- 3 - 5 years experience in an insurance sales or key account management role (Essential)
- Experience in the long-term insurance industry (Advantageous)
Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.
Telesure Investment Holdings
Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.
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