Job Overview
- Date Posted: Posted 2 weeks ago
- Location: Cape Town, Western Cape
- Job Title: Credit Controller
- Education Level: High School / Matric
- Job Level: Senior
- Minimum Experience: 5-7 Years
Credit Controller required in Century City, Cape Town.
Are you an experienced Credit Controller who has managed high volumes of accounts and a strong background in debt collection?
Our international client based in Century City is seeking a dynamic individual where you’ll play a key role in ensuring timely payments, reducing outstanding debts, explaining customer statements, and maintaining strong client relationships.
The ideal candidate will have a proven track record in credit control, exceptional communication skills, and the ability to work efficiently in a fast-paced environment. If you’re detail-oriented, results-driven, and thrive in a high-pressure setting, we want to hear from you!
This is a hybrid role working four days a month at the office.
Requirements:
- Matric or relevant qualification advantageous
- 5-10 years working experience as a Credit Controller
- Microsoft Office experience
- Good communication skills
- Ability to work independently and as a team
- Ability to recognize issues and use initiative to identify and discuss proposed solutions
- Excellent communication skills to deal with clients and Directors
- UK Office hours: 09:00 – 18:00 & 10:00 – 19:00
- Hybrid working – good internet access is essential
Duties and Responsibilities:
- Managing 3000 – 3500 accounts
- Automated arrears sweep every two weeks
- Manual sweeps every 6 months
- Meet deadlines on credit control and reporting
- Attend to direct debt schedule
- Process invoices and periodic charges
- Reach consensus with clients regarding realistic and suitable payment plans
- Attend to 30 days up until 120 days accounts
- Advise directors of accounts being handed over to the solicitors
- All correspondence with solicitors on breach files
- Attend to inbound/outbound calls on accounts to obtain payment
- Attend to telephone payments
- Attend to debtor queries and assist in rehabilitating their accounts
- Converse with clients and directors
- Respond to all email enquiries (both receipts and personal mailbox)
- Manual arrears reports for PM’s when requested
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