Our Client, a market leader in Extrusion Blow Moulding, Injection Stretch Blow Moulding, Injection Blow Moulding & Injection Moulding, is looking for a Quality Control Supervisor for their Isando Plant.
Purpose Statement
To ensure products manufactured conform to quality, safety and reliability standards.
POSITION DESCRIPTION
Main Outputs and Responsibilities for this Position
Quality Control Planning
- Develop and implement quality control procedures and protocols to ensure compliance with company standards and regulatory requirements.
- Conduct regular audits to identify areas for improvement, recommend and implement corrective actions.
- Develop and maintain quality control records, including documentation of test results, inspection reports, and corrective actions taken.
Quality Control Inspection
- Apply the company's quality principles and standards.
- Maintain Good Manufacturing Practices (GMP).
- Conduct regular inspections of production processes, products and material to ensure compliance with quality standards.
- Conduct testing and evaluation of products to ensure they meet quality standards and regulatory requirements.
- Identify and document non-conformance and implement corrective action.
Personnel Management
- Responsible to lead, motivate, train and manage subordinates.
- Manage employees in terms of attendance, timesheets, disciplinary code, policies and procedures, and rostering of tea & lunch breaks.
- Ensure that packers and operators record and report rejects and problems immediately.
- Monitor production output in terms of job specifications, production plan, and machine specifications.
- Ensure control and recording of output, downtimes and deviations.
- Hold regular performance reviews to discuss performance against objectives, counselling employees where performance is not in line with the standards.
- Motivate team to develop with a focus on ongoing improvement. Implement good ideas, give credit where due, support, counsel and discipline where necessary.
- Administer return to work interviews.
- Practical hands-on passing on of skill (Show and do).
- Guide team to ensure that members deliver output and performance of acceptable standard of their own accord.
- Communicate and confirm values and goals and clarify roles on an ongoing basis.
- Proactively communicate consequences of misconduct to team members.
- Conduct discipline and counselling where necessary.
Customer Service
- Respond to customer inquiries regarding product quality and provide resolutions to customer complaints.
- Collaborate with internal sales and sales team to resolve issues related to product quality.
Reporting and Administration
- Ensure shift handover meeting takes place daily.
- Ensure daily audits on quality / visual inspections and housekeeping take place.
Health and Safety
- Ensure and enforce that aspects in area of responsibility conform to Health and safety requirements.
- Maintain housekeeping standards in area of responsibility (e.g., ensure cleanliness assigned machines and areas).
- Work safely and report on safety hazards or issues.
- Report any accidents, incidents and near misses.
Food Safety System Certification (FSSC)
- Food safety standards are site-specific and at these sites employees should:
- Apply the site's food safety principles and standards.
- Report any food safety hazards or issues to your Supervisor/Manager.
- Comply with and maintain all GMPs (Good Manufacturing Practices) in relation to the Company's FSMS (Food Safety Management System).
Self-development and Growth
- Realistic assessment of own strengths and development areas and undertake actions to address weaknesses.
- Stay up-to-date with changes in regulations.
General
- Ensure team knows what to do and where to find information if you are not available.
- Inform yourself about and apply the company's principles and standards.
- Set an example, be a role model for your team and others in the way you work and behave.
The employee accepts that he may be required to carry out any other tasks as required by management based on operational requirements.
JOB EVALUATION CRITERIA
Knowledge and Skills
- Secondary Education: Matric
Tertiary Education (including Diplomas, Certificates and Degrees)
- NQF 4 Supervisory Management Qualification
- Certificate in Quality Control
Experience
- Minimum 8 years experience in the manufacturing industry.
Competencies
- Technical knowledge of process, inclusive of equipment, raw materials, etc.
- Relevant quality system and certification as required.
Skills
- People Management Skills
- Administration Skills
- Problem-solving skills
- Attention to detail
Other Special Requirements
- Diversity Management
- Conflict Management Skills
Decision Making
- Responsible for quality-related issues linked to colour and product defects.
- Able to suspend employees where either employee behaviour or intoxication poses a risk to colleagues and or equipment.
- Able to make good business-aligned judgement decisions at an operational level.
Accountability
- Responsible for all activities linked to position as defined.
- Ensures that the structure for escalation of responsibility is effective.
Communication
- Report on appropriate forum issues requiring action / action from other departments / instances of major downtime.
- Shift handovers are conducted daily.
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