We are a logistics firm based in Harlow and we are looking for an Administrative Assistant to support the ongoing growth of the businesses.
This is a great opportunity for you to grow and develop alongside the business and to be recognised and rewarded for your performance. As a group, we pride ourselves on our results-driven, high integrity competent culture. As a team, we expect the best from each other and give the best to our clients.
Your main responsibilities include but are not limited to:
Administration and Office Support:
- Planning and coordinating administrative procedures and systems
- Devising ways to streamline and improve processes
- Creating and planning delivery routes
- Coordinating with drivers and customers to ensure smooth delivery operations
Customer Service:
- Screening telephone calls and directing them to the right person
- Providing end-to-end customer service from client onboarding to ongoing support
Team Support:
- Providing team support, including liaising between the warehouse staff and office staff to ensure the smooth streamlining of jobs
- Assisting the finance team with various tasks, including invoicing, debtor follow-ups, and payments
- Assisting the sales team in phone/email follow-ups
To succeed in this role, you will have:
- Excellent written and spoken communication skills, including phone manners
- Ability to maintain a high attention to detail while working in a high-pressure, growth-focused environment
- Excellent MS Office knowledge, familiarity with IT and good numeracy skills
- Willingness to work hard, aptitude to learn, tenacity, and a growth mindset
- You must be able to work on the UK clock
- Knowledge and experience with customs clearance is a bonus
We would prefer someone who has experience in the logistics industry.
Additional pay:
- Performance bonus
- Yearly bonus
Schedule:
Experience:
- Administrative: 4 years (required)
Language:
Job Types: Freelancer, Full-time
Pay: R12000.00 - R15000.00 per month
Application Question:
- Do you have any experience in the customs clearance industry?
Education:
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