Leading fashion brand situated in Cape Town has a role for an Ecommerce Manager.
Description
- Develop the annual business plan at account level cascading from the overall E-commerce business plan.
- Review and provide inputs on the sales performance against the plan on a regular basis.
- Coordinate with the retail merchandising teams to identify products based on the strategy, events, and customer base of the partner organization and own e-commerce.
- Undertake market study to develop an understanding of the competitor pricing, promotional offers, gaps, etc. to develop targeted interventions and plans.
Operations:
- Maintain relationships with Commercial teams and external partners to identify opportunities for expansion and ensure overall pipeline & revenue growth.
- Ensure that the required inventory levels are maintained across the e-commerce platform.
- Review and monitor logistic operations to ensure timely dispatch of the Purchase orders.
- Ensure that A+ content & long & short product descriptions for each product are developed and updated in the attribute templates.
- Ensure that the standardization of the images of products is created and uploaded on the website as per timelines and defined processes.
- Manage escalations related to promotion/discount negotiations.
- Coordinate with internal and external marketing teams to co-create new opportunities for marketing.
- Evaluate the plan developed by the marketing teams and provide recommendations to ensure achievement of the target at the lowest possible cost.
- Forge strategic alliances with banks, wallets, UPI platforms, couponing websites, affiliate sites, etc. to drive traffic to own e-commerce.
- Manage the activation of promotions/offers as per the plan to optimize sales.
- Conduct root cause analysis on frequently raised complaints by vendors; analyze and take corrective measures.
Job Specific Functional Expertise:
- Build strong relationships with Commercial teams at all e-commerce partners and cross-functional internal teams.
- High-level strategic thinking and demonstrates entrepreneurial drive.
- Partner-centric and interpersonal effectiveness.
Education Profile
Requirements
- Relevant Tertiary Qualification.
- Overall working experience of 7 to 10 years, with a minimum of 5 years of experience in the e-commerce domain.
- Experience in the retail sector, preferably in fashion.
- Knowledge of e-commerce operations, retailing, and merchandising.
- Knowledge of e-commerce promotion planning and implementation practices.
- Good business acumen with strong analytical skills.
- Well versed with MS Office tools.
- Experience working with platforms similar to Shopify would be advantageous.
- Ability to drive results and multitask with internal and external teams; must be a team player.
Application Instructions
Please forward your CV to Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.
Contact Information
Contact Name: Amy
Contact Phone: (Insert Phone Number)
Contact Email:
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