Job Summary: We are seeking a talented and experienced Business Analyst with a strong background in product development and professional service contracts. As a Business Analyst, you will play a crucial role in bridging the gap between our clients and our development team, ensuring that our Rhino product aligns with client requirements and objectives.
Key Responsibilities:
- Requirement Gathering: Collaborate with clients and internal teams to elicit, document, and analyze business requirements. Conduct interviews, workshops, and surveys to gain a deep understanding of client needs.
- Product Alignment: Maintain a keen focus on our Rhino product and its capabilities. Identify opportunities to align the product with client requirements and business objectives.
- Requirement Documentation: Create clear and comprehensive requirement documents, including functional and non-functional requirements, use cases, and user stories. Ensure that requirements are detailed, well-structured, and traceable.
- Data Analysis: Analyze data and gather insights to support data-driven decision-making and recommendations for product enhancements.
- Stakeholder Communication: Act as a liaison between clients and the development team, ensuring effective communication and understanding of project goals. Present findings and recommendations to both technical and non-technical stakeholders.
- Product Enhancement: Collaborate with the development team to propose and prioritize changes, updates, and enhancements to the Rhino product based on client feedback and market trends.
- Quality Assurance: Participate in quality assurance and testing activities to ensure that the product meets the specified requirements.
- Risk Assessment: Identify potential risks and issues related to project scope, timeline, and resources. Develop mitigation plans to address these challenges.
- Project Documentation: Maintain project documentation, including project plans, progress reports, and status updates, to keep stakeholders informed.
- Client Training: Provide client training and support as needed to ensure successful product implementation.
Qualifications:
- Bachelor’s degree in Business, Computer Science, or a related field. Master’s degree is a plus.
- Proven experience as a Business Analyst, with a focus on product development and professional service contracts.
- Strong understanding of the product development lifecycle and experience working with cross-functional teams.
- Excellent communication and interpersonal skills, with the ability to facilitate effective meetings and workshops.
- Proficiency in requirements gathering and documentation techniques.
- Data analysis skills, with the ability to derive insights from data.
- Knowledge of project management methodologies and tools.
- Strong problem-solving and analytical skills.
- Knowledge of industry best practices and trends.
- Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) are a plus.
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