Our client is currently recruiting for a Credit Controller. Based in Aberdeen, the role is on a permanent, full-time basis.
ROLE
The role of Credit Controller is crucial in ensuring that the company is paid in full and on time for the valuable work that we do for our customers. This role is Reporting to the Revenue Finance Manager and working alongside colleagues within the credit control team you will be responsible for managing customer invoices and any queries to support a healthy cash flow for our business and work to reduce any aged debt with our customers.
RESPONSIBILITIES
On a typical day, you ll be:
- Reviewing outstanding invoices and aging reports to support with prioritising
- Speaking with multinational customers, be that over the phone or via email, to follow up on overdue payments and discuss any issues with payments
- Assisting customers in resolving any queries or disputes relating to their invoices in a timely and professional manner
- Processing incoming payments and updating records whilst ensuring accuracy in the accounts receivable system
- Working with the credit control team to prepare daily and/or weekly reports on outstanding debts for management review
- Collaborating with internal stakeholders, including sales, operations and commercial teams, along with senior members of the finance team to discuss customer accounts and any payment-related issues
REQUIREMENTS
To be truly effective you will:
- Have experience of working in credit control in a busy and growing, multinational, multicurrency business
- Have the ability to be assertive in requesting payment while remaining polite and professional in your interactions with customers
- Have excellent written and spoken English communication skills
- Have at least intermediate excel skills (manipulating large data sets using e.g. Xlookup, pivot tables)
- Experience of NetSuite would be advantageous but full training will be provided
