Non-Life Short Term Advisor

Origin Financial Group • Other • Bloemfontein, Free State, South Africa • 8h ago

This is a remote position.

Company Description:

A leading Independent Financial Advisor (IFA) in the South African market, is known for offering customised solutions and advice tailored to the financial life cycle of each client. Origin Group has a strong presence with a national footprint, working with partners and service providers within the financial services industry to provide clarity and order to clients' financial affairs.

Responsibilities:

Client Liaisons and –Advisory responsibilities

To provide risk management and short term insurance advice to a selected portfolio of existing clients.
To prospect new clients to grow the insurance portfolio and to achieve contracted targets.
To provide appropriate short-term insurance and risk management advice through a client SLA .
To provide exceptional service, enhancing the clients’ experience of Origin, with a focus on client retention.
To liaise with, and follow the advice and instruction of the appointed Line Manager in respect of projects, goals, retention and maintenance of clients, in order to drive income-generation and to grow the portfolio.
Generate new business by referrals and “cross-selling” for the different entities within the Origin group, i.e. Trust, Wills, Tax and
Accounting and Life and Investment
To manage and maintain the selected client portfolio by managing client relations, assisting in claims, renewal of client’s policies and general client-queries, within reasonable timelines.
Oversee and manage quotations, policy activations and amendments.

Internal company- and administrative responsibilities

To follow company policies and procedures in respect of strategic marketing drives, marketing projects, internal marketing strategies, whilst observing the relevant customer segmentation model.
To observe and adhere to company policies, procedures and work-flow processes in respect of operational matters such as: Usage of company approved documentation Observing the Company Policy in respect of Advanced Customer Experience
Observe and adhere to administrative guidelines and procedures in respect of administrative- and claims functionality.Observe and adhere to procedures and requirements of compliance.
Support the company “house view” model To aid administrative- and claims teams when required in order to provide exceptional service to clients.
To liaise with Line Manager in respect of engaging in training programs relating to product-specific training, class of business training and specific requirements in respect of CPD points as required and to take responsibility for complying with regulated requirements.

Reporting- and feedback responsibilities

To report to Line Manager on regular appointed times in respect of goal-management, renewals, marketing projects and strategic marketing drives.
To attend and participate in Advisor Meetings as determined from time to time.