Credit Controller
Key accountabilities and decision ownership
- Ensure 100% of all KPI targets are met in line with C&R policies.
- To minimize bad debt
- To ensure query resolution
- To follow up on non-payments
- To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEOs, FMs IT Managers
- Ensure monthly billing and reports are sent out timeously
- Manage speedy dispute resolution
- Daily coding of the bank statement.
- To maintain and continue building relationships with customers
- Attend client meetings when required
- Ensure that all collection targets and KPIs are met
- Allocation of client payments
- Risk management
Core competencies, knowledge and experience
Job Knowledge:
- Corporate credit
- Intensive reconciliation and allocation on large accounts Large book values in excess of 80 Million
- MS Excel Advanced
- Eppix
- Converged Business knowledge
- Microsoft Office
- Morpheus II
Job Related Skills:
- Interpersonal skills
- Negotiation skills (ability to liaise with CEOs, FMs and IT Managers, EHODS & exec Heads Local & international)
- Excellent communication skills
- Drivers license essential (own Car)
- Attention to detail
- Analytical and investigative mind
- Must be able to perform complex account reconciliation.
Must have technical / professional qualifications:
- Matric - essential
- Diploma in Credit Management would be an advantage
- 2-5 years of Credit control experience
- 1 Year Financial reconciliation experience
- Experience in forex Exchange
- Experience in dealing with 3rd Parties to resolve account disputes
- Experience in dealing with EHODS, Exec Heads & other key stakeholders
