A diamond mining company with more than 50 years of experience in producing gem-quality diamonds for the local and international market is seeking an IT technician to join the team. The IT Technician provides technical support to a company's computer systems, network, and users. They diagnose and troubleshoot hardware and software problems, install and configure equipment, and ensure the smooth operation of the IT infrastructure.
Responsibilities
- Install and configure computer hardware and peripherals (monitors, keyboards, printers, etc.)
- Troubleshoot and resolve computer software and hardware issues
- Perform routine maintenance on computer systems and networks
- Install and configure software programs
- Set up and maintain user accounts and permissions
- Respond to user inquiries and requests for technical assistance
- Backup and recover data
- Secure and maintain the integrity of the company's network
- Document IT procedures and solutions
- Stay up-to-date on the latest technology trends
Requirements:
Entry level to mid-level PLC knowledge and some experience
IT skills including but not limited to:
- Office 365 knowledge and experience
- Windows Server knowledge and experience
- Desktop support knowledge and experience
- Microsoft Azure knowledge and experience
- Firewalling experience
- IT Security knowledge
- Ability to learn and work unsupervised.
- Strong work ethos