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M-Pesa is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked could make digital payments, M-Pesa has now grown to offer over 60 million active customers Financial Services, Enterprise, Merchant and Retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
M-Pesa Africa is the largest FinTech providing services to more than 60 million customers and 5 million businesses solutions across Financial Services, Enterprise, Merchant and Retail. We are now well on our way to becoming the preferred digital payment method across the markets that we serve, for both in-store, remote and online payments. With headquarters in both Nairobi and Johannesburg, we serve markets that include Kenya, Tanzania, DRC, Lesotho, Ghana, Egypt, Ethiopia, and Mozambique.
We are a united, energetic and passionate team. A place where leaders coach, teams connect, and everyone is empowered to go further, faster. A place where heroes become superheroes; through growth, opportunity, and the chance to work with the best minds in FinTech.
Role Purpose:
The role of the Human Resources Business Partner is responsible to create an enabling environment to drive performance and employee engagement across the business areas by partnering with business leaders to define and implement relevant and appropriate People plans. Provide HR Business Partnering to Leadership teams. Facilitate the delivery of the M-Pesa Africa’s strategic HR priorities, through defining an appropriate strategy to deployment the people plan and partner with business leadership in the execution of the plan. The key focus will amongst others include but not limited to organisation effectiveness, talent management & building capabilities. Bringing the Human element to M-Pesa Africa while supporting sound business decisions.
Your responsibilities will include:
People Planning
Input to functional people plan that is fully aligned to M-Pesa Africa HR and overall mission.
Organisation Effectiveness & Change
Support and deliver functional change programmes and OE activity in respective ARTs and COE’s. Interface with key stakeholders to ensure alignment with cross-functional change activity and manage the change process. Input to monthly and quarterly organisation reviews. Deliver against FTE, contractor & employment Opex targets in business areas and support business in managing the payroll budget and Headcount. Ensure organisation clarity & alignment in business areas, reporting lines, role profiles, role titles and global job architecture Ensure data integrity of people related information in the ARTs/COE’s you support. Drive organisation efficiency in business areas (ensuring compliance with agreed Agile metrics and best practice) Act as tactical sparring partner, engaging on the effectiveness of processes, systems, data and people. Drive the HR agenda within the ARTs and COE’s, ensuring that all people managers are equipped and able to deliver against the annual recurring people management requirements – provide advice and training to line managers.
Cultural Change
Play key role in supporting leaders to align to spirit behavours and related people/HR policies. Provide Leadership of cultural change in business areas/areas of responsibility Challenge & improve people policies/processes/practices to ensure alignment with M-Pesa Africa People strategy and new ways of working. Challenge & support leaders in business areas to align behaviours/attitude to Spirit and new ways of working. Ensure that the Health and Safety standards are maintained to group guidelines. Actively manage Diversity & Inclusion agenda.
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Performance Management
Ensure active management of poor performers in business areas Partner with the business leaders to drive group initiative on GROW my Impact.
Talent & Resourcing
Deliver a diverse succession plan. Accelerate high potential development across M-Pesa Africa Input to Talent Reviews across the function & follow through on outcomes in business areas; proactively use ‘talent matrix’; ensure robust talent, succession & scenario plans are in place, facilitating the performance and potential calibration. Support Graduate Programme and emerging talent programs. Support the Talent Acquisition team with key resourcing activities within South Africa. Ensure that resourcing processes are fully aligned to business requirements (attraction, selection, onboarding, etc.)
Capability Management
Work with ARTs/COE’s and Capability Manager to build critical functional capabilities to enable the M-Pesa Africa to deliver against their mission. Ensure functional induction framework is developed and implemented & core organisational on- boarding programmes are in place and being effectively used. Ensure development of future fit capabilities.
The ideal candidate for this role will have:
Must have technical/professional qualifications:
Matric / Grade 12 essential 3year degree/diploma ( Human Resources, Personnel Management, Industrial Psychology, Business Management, etc.) - essential A post-graduate qualification will be advantageous.
Core competencies, knowledge, and experience:
5 - 8 years' applicable experience as a Human Resources generalist across all areas of the HR spectrum, as well as proven experience in the management of a Human Resources section/division – essential 3 years experience as an HR professional interfacing with senior leadership in a corporate environment FinTech Industry experience will be an added advantage. Knowledge and experience in Change management, people organization plans and Exposure to coaching leaders for behavior change. Proven experience working with Safe Agile – Essential.
Personal Attributes
Problem-solving and decision-making Analytical thinking. HR reporting. Interpersonal skills and negotiating skills Business Acumen. Knowledge of labour legislation Knowledge of HR policies and procedures Consultation skills.
Closing date for Applications: 27 November 2024.
The base location for this role is, Vodacom Midrand Campus.
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion
