The NOT-SO-TECHNICAL requirements: - This is a fast-paced role: which will suit engineer(s) who are meticulous, self-starters who can take ownership of a task and are confident in seeing a project through to completion.
- Possess a sharp analytical mind and strong numeracy skills.
- A team player with excellent collaboration skills.
- Demonstrates good communication skills in small groups.
- Ability to work autonomously and manage multiple tasks effectively.
- Open to flexible out-of-hours work for critical maintenance needs.
- Passionate about their work and committed to achieving high-quality results.
Job requirements The initial role will comprise of monitoring of service dashboards and escalation to tier 2/3 technicians, whilst in the onboarding phase. More responsibility will be placed on the technician once they have proven their knowledge of the required skills. The job role will include but won't be limited to:
- Manage and monitor installed systems
- Test and maintain operation systems
- Monitor application performance
- Monitor backup and replication status
- Test and maintain disaster recovery plans
- The job includes being part of a rotating after-hours support schedule
Minimum requirements: - Hold a university degree or diploma.
- MCSA/MCSE
- Some form of related training to the experience fields listed above
- Have 5 years of professional experience with at least 1-year dedicated server experience.
