Closing date: 21/11/2024
Number of positions: 1
Recruiter name: Silindokuhle Bawuti
Reference number: 55310
Workplace Type: On-site
Permanent
MAIN PURPOSE OF JOB
The Clinical Care Coordinator will collaborate with various stakeholders, including patients, healthcare providers, care teams, facilities, and schemes to ensure that all patients who qualify for care coordination are adequately cared for through the entire patient journey. They will be an advocate for their patients and ensure that the care team effectively coordinates patient care from request to post-discharge. They will also be responsible for monitoring and reviewing the patient’s biometrics and immediate wellbeing with continuous record keeping on multiple electronic platforms.
KEY RESPONSIBILITY AREAS
- To optimise the patient experience by coordinating various care plans for several patients at once
- Reporting, analysis and feedback
- To provide tele-health support, review virtual patient wellbeing and ensure patient monitoring maintained within required clinical parameters
- Personal effectiveness
REQUIRED EDUCATION
ESSENTIAL EDUCATION
Degree / Diploma leading to qualification as a Professional or General Nurse
Diploma / Degree in relevant healthcare field
DESIRED EDUCATION
Post-graduate degree in clinical or healthcare management will be an advantage
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE
Qualified Paramedic/ Emergency Care Practitioner/ Professional Nurse with at least 3-years’ prior experience working with patients in either an administrative, clinical or care coordination role
DESIRED EXPERIENCE
Virtual care and/or home healthcare experience and chronic disease management would be an advantage
REQUIRED JOB SKILLS AND KNOWLEDGE
- Organisational skills
- Attention to Detail
- Knowledge of all relevant policies and procedures
- Working knowledge of the local and international healthcare market
- Excellent communication, feedback, and follow-up skills (English written and verbal skills).
- Quality management principles
- Virtual Healthcare and Telemedicine
- Medical terminology
- Business acumen and commercial insight
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
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